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October 2012

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Subject:
From:
"Swayne, Dominic - swaynedd" <[log in to unmask]>
Reply To:
Swayne, Dominic - swaynedd
Date:
Sat, 13 Oct 2012 11:04:10 +0000
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Katherine,

You don't mention if you're using a Mac or PC based computer.  There is a known problem with Mac that I can help you with.  The same process may work with the PC, but I haven't tested it.

Can you post details about your device?

Sent from my iPad

On Oct 12, 2012, at 11:18 PM, "Katherine Green" <[log in to unmask]<mailto:[log in to unmask]>> wrote:

all

My NXT 2.1 software all of a sudden won't open on the computer.  It tells me "a required file is broken" and gives me an error code 1003.  I have uninstalled and then re-installed the software and it still won't open up.  Any thoughts?

Thanks
Katherine Green
Rookie Coach - Phoenix
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