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November 2016

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Subject:
From:
Sreeram Venkataraman <[log in to unmask]>
Reply To:
Sreeram Venkataraman <[log in to unmask]>
Date:
Fri, 11 Nov 2016 18:00:55 +0000
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Thanks.

I uninstalled Microsot Silver light and installed the latest again. it worked .

Now the software opens up.. fighting with eatablishing bluetooth connectivity.

Works in one laptop with windows 10 home edition. doesnt work with other which is windows 7 enterprise.




Sent via the Samsung Galaxy S7 edge, an AT&T 4G LTE smartphone


-------- Original message --------
From: Jay Iyer <[log in to unmask]>
Date: 11/11/16 12:52 PM (GMT-05:00)
To: Sreeram Venkataraman <[log in to unmask]>
Cc: [log in to unmask]
Subject: Re: [VADCFLL-L] Windows 7 enterprise - SP 1

Sreeram,

I would uninstall the software completely and re-install it. It happened to me on a Mac and that fixed the problem.

Thanks much

-Jay

> On Nov 10, 2016, at 11:09 AM, Sreeram Venkataraman <[log in to unmask]> wrote:
>
> My EV3 software is not launching .. hangs on the splash screen. I have a new laptop which is running Windows 7 enterprise-SP1.
>
> I did update the Silverlight version to the latest and made sure it is enabled.
>
>
> Any other pointers? ..
>
> Thanks in advance.
>
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