Anita, The TIMS/STIMS/VIMS sites are all run by US FIRST in New Hampshire so I can’t do anything to check on your situation myself. You can e-mail [log in to unmask] <[log in to unmask]> and get help. They’re usually very responsive (you may not get an answer until Monday morning). Nick From: "[log in to unmask]<mailto:[log in to unmask]>" <[log in to unmask]<mailto:[log in to unmask]>> on behalf of Anita Murthy <[log in to unmask]<mailto:[log in to unmask]>> Reply-To: Anita Murthy <[log in to unmask]<mailto:[log in to unmask]>> Date: Friday, September 25, 2015 at 8:54 PM To: vadcfll <[log in to unmask]<mailto:[log in to unmask]>> Subject: [VADCFLL-L] unable to enter my child's info/ register - Please help! Hi! I am a rookie assistant coach of FIRST LEGO League I am unable to enter my child's info on the https://my.usfirst.org/stims/Login.aspx<https://urldefense.proofpoint.com/v2/url?u=https-3A__my.usfirst.org_stims_Login.aspx&d=BQMFaQ&c=eLbWYnpnzycBCgmb7vCI4uqNEB9RSjOdn_5nBEmmeq0&r=J5fb0ELkRoh7TzAGYz99sSMvB-c7i4AC0HDT2OVPrww&m=U04XVKr2yj5Vrjr9xOHQkss_bnWFGR8AjwW3plYLtYg&s=F0etjPKjka33HM8j-7JJfEPnEer0NNOBVfBhuaC_KN0&e=> website. So I sent myself an invitation. When I try to create a username and password, I get a message saying that it already exists. But it won't let me log on with my existing information. When I try to reset my password, it says an unexpected error occurred. I followed all the directions in the invitation that I received. Please help! Thanks, Best Regards, Anita Murthy ________________________________ To UNSUBSCRIBE or CHANGE your settings, please visit https://listserv.jmu.edu/archives/vadcfll-l.html and select "Join or leave the list". VADCFLL administrative announcements are sent via VADCFLL-ANNOUNCEMENTS-L. Visit https://listserv.jmu.edu/archives/vadcfll-announcements-l.html to subscribe. -- To UNSUBSCRIBE or CHANGE your settings, please visit https://listserv.jmu.edu/archives/vadcfll-l.html and select "Join or leave the list". -- VADCFLL administrative announcements are sent via VADCFLL-ANNOUNCEMENTS-L. Visit https://listserv.jmu.edu/archives/vadcfll-ANNOUNCEMENTS-l.html to subscribe.