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August 2012

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Subject:
From:
Robot Bill <[log in to unmask]>
Reply To:
Robot Bill <[log in to unmask]>
Date:
Tue, 28 Aug 2012 09:23:25 -0400
Content-Type:
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text/plain (127 lines)
Another resource for missing parts is
http://service.lego.com/en-US/replacementparts/, to which you can
navigate by starting at www.LEGO.com and selecting Customer Service at
the bottom of the screen.

Enter the set number from the side of your box or enter 9657 for the
2012 FLL Mission Model Set. You then select the pieces you need.

Reference: 2012 FLL Coaches Handbook, contacts page.

Bill
[log in to unmask]


On 8/21/12, VA/DC Referee Advisor <[log in to unmask]> wrote:
> I haven't started on any kits yet this year, but I've done many of
> them over the past few years.
> With the exception of extra "tiny" pieces (black connectors and really
> small parts), I have only had 1 piece maximum missing/defective from
> around 1 in 20 kits. (But yes, there have been a few confirmed
> errors--3 for me out of close to 60 kits.)
>
> In almost all cases, when I find something missing, it's because I
> made a mistake earlier, and put the wrong piece into a model. In
> other words, my experience has been that LEGO quality assurance during
> packing is better than mine for assembly...
>
> If you do confirm that a piece is incorrect or missing, you can
> contact LEGO education with the piece number and your shipment number,
> and they will send you a replacement.
>
> Steve Scherr
> VA/DC FLL Referee Advisor
>
>
>
> On Tue, Aug 21, 2012 at 8:41 PM, Brandy bergenstock
> <[log in to unmask]> wrote:
>> Yeah, I was bummed pieces were missing from our set, but, like you said,
>> at
>> least they were easily replaced. The Body Wars set was missing bars- of
>> different lengths; not so easy to replace! It happens every year- and
>> you
>> get those little bits of extra pieces.
>> Brandy
>>
>>
>> ________________________________
>> From: Leandra Aguon Velasco <[log in to unmask]>
>> To: [log in to unmask]
>> Sent: Tuesday, August 21, 2012 7:54 PM
>> Subject: Re: [VADCFLL-L] Field kit question
>>
>> I had the same concern, and found that we had over 15 missing pieces but
>> was
>> able to find them in the robot set kit, too.
>> Leandra
>>
>>
>>> Date: Tue, 21 Aug 2012 19:41:42 -0400
>>> From: [log in to unmask]
>>> Subject: [VADCFLL-L] Field kit question
>>> To: [log in to unmask]
>>>
>>> Did anyone have a few extra pieces left over after they assembled all
>>> the
>>> parts in the field kit? We had a few small pieces left over and I had to
>>> supply a couple small parts (ones that are common in our robotics kit so
>>> it
>>> wasn't a problem). I'm just wondering because I was expecting us to use
>>> up
>>> all the parts that we received and I'm afraid something might not have
>>> been
>>> assembled correctly.
>>>
>>>
>>>
>>> Thanks!
>>>
>>>
>>>
>>> Carolyn
>>>
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