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August 2012

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From:
VA/DC Referee Advisor <[log in to unmask]>
Reply To:
VA/DC Referee Advisor <[log in to unmask]>
Date:
Tue, 21 Aug 2012 21:43:36 -0400
Content-Type:
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I haven't started on any kits yet this year, but I've done many of
them over the past few years.
With the exception of extra "tiny" pieces (black connectors and really
small parts), I have only had 1 piece maximum missing/defective from
around 1 in 20 kits.  (But yes, there have been a few confirmed
errors--3 for me out of close to 60 kits.)

In almost all cases, when I find something missing, it's because I
made a mistake earlier, and put the wrong piece into a model.  In
other words, my experience has been that LEGO quality assurance during
packing is better than mine for assembly...

If you do confirm that a piece is incorrect or missing, you can
contact LEGO education with the piece number and your shipment number,
and they will send you a replacement.

Steve Scherr
VA/DC FLL Referee Advisor



On Tue, Aug 21, 2012 at 8:41 PM, Brandy bergenstock
<[log in to unmask]> wrote:
> Yeah, I was bummed pieces were missing from our set, but, like you said, at
> least they were easily replaced. The Body Wars set was missing bars- of
> different lengths; not so easy to replace!  It happens every year- and you
> get those little bits of extra pieces.
> Brandy
>
>
> ________________________________
> From: Leandra Aguon Velasco <[log in to unmask]>
> To: [log in to unmask]
> Sent: Tuesday, August 21, 2012 7:54 PM
> Subject: Re: [VADCFLL-L] Field kit question
>
> I had the same concern, and found that we had over 15 missing pieces but was
> able to find them in the robot set kit, too.
> Leandra
>
>
>> Date: Tue, 21 Aug 2012 19:41:42 -0400
>> From: [log in to unmask]
>> Subject: [VADCFLL-L] Field kit question
>> To: [log in to unmask]
>>
>> Did anyone have a few extra pieces left over after they assembled all the
>> parts in the field kit? We had a few small pieces left over and I had to
>> supply a couple small parts (ones that are common in our robotics kit so it
>> wasn't a problem). I'm just wondering because I was expecting us to use up
>> all the parts that we received and I'm afraid something might not have been
>> assembled correctly.
>>
>>
>>
>> Thanks!
>>
>>
>>
>> Carolyn
>>
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