Thank you very much, Eric. The problem was indeed caused by incompatibility between RIS and  new version of Quicktime.
 
Now I remember that in the past during installing RIS 2.0 Quicktime 4 on the install CD will be installed even if the system has a new verion of Quicktime already. Not this time - Qt4 didn't get installed.
 
I did following to get around -
1 - uninstall Qt7
2 - install Qt4 from the CD
3 - reinstall Qt7 to a different directory so Qt4 and Qt7 can co-exist. 
Now RIS can start (with Qt4).
 
Thanks very much to anyone who made suggestions to me.
 
Jin
 
--- On Mon, 11/23/09, Eberly, Eric <[log in to unmask]> wrote:

From: Eberly, Eric <[log in to unmask]>
Subject: RE: [VADCFLL-L] SOS -cannot start RIS 2.0 on XP
To: "'Jin Ye'" <[log in to unmask]>
Date: Monday, November 23, 2009, 11:27 AM

Jin: I had this problem this summer. I don’t remember exactly, but I think you need to delete Quicktime and reinstall and older version (6.5.1.17 or older) of the same program for it to run. As I don’t remember exactly, You can search for the error message and RIS to read about the error and the solution.  Eric

 

 

From: First Lego League in Virginia and DC [mailto:[log in to unmask]] On Behalf Of Jin Ye
Sent: Sunday, November 22, 2009 4:47 AM
To: [log in to unmask]
Subject: [VADCFLL-L] SOS -cannot start RIS 2.0 on XP

 

Yesterday when I tried to start Mindstorm RIS (RCX software) on a Windows XP system after reinstalling RIS to the PC, I got the following message on a "dialog box" -

"A critical error has occurred. You may be running out of memory, or you may need to reinstall Robotics Invention System 2.0"

Does anyone know how to resolve the problem?

 

Jin

 


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