Hi Anna, It's hard to know what might be your problem, not being there to see what you are trying to do. However, I have been so impressed with the LEGO Education technical support people over the years. They are amazing and so helpful, and I always get a real live person right away, every time I call. They have talked me through different things, and have always fixed the problem, even if it meant sending me a new part. I would not hesitate to call them! 1-866-349-5346 Hope you figure out the problem! best, Sonya Shaver FLL coach On Mon, Oct 14, 2013 at 3:09 PM, Anna DeLong <[log in to unmask]> wrote: > New coach, HELP, color sensor is not working for our team. We've tried > resetting, restarting, disconnecting, still not working for us. At this > point > unsure of which one of us is defective :D > > > > Working with the EV3. > > > > Anna/Aimee > > -- To UNSUBSCRIBE or CHANGE your settings, please visit > https://listserv.jmu.edu/archives/vadcfll-l.html and select "Join or > leave the list". > > -- VADCFLL administrative announcements are sent via > VADCFLL-ANNOUNCEMENTS-L. Visit > https://listserv.jmu.edu/archives/vadcfll-ANNOUNCEMENTS-l.html to > subscribe. > -- To UNSUBSCRIBE or CHANGE your settings, please visit https://listserv.jmu.edu/archives/vadcfll-l.html and select "Join or leave the list". -- VADCFLL administrative announcements are sent via VADCFLL-ANNOUNCEMENTS-L. Visit https://listserv.jmu.edu/archives/vadcfll-ANNOUNCEMENTS-l.html to subscribe.