To follow-up, LEGO Mindstorms tech support (1-*877*-680-2800) is replacing the brick, shipping today, with 3 days estimated delivery. The tech said that they have replaced very few EV3 bricks and this was only the second EV3 with a screen failure. Big thanks to Phil Smith and Nick Swayne! On Thu, Oct 31, 2013 at 5:43 AM, Swayne, Nick - swaynedd <[log in to unmask]>wrote: > Contact Lego education. They are very good about replacing defective > equipment. > > Sent from my iPad > > On Oct 30, 2013, at 10:17 PM, "Jeff Beima" <[log in to unmask]> wrote: > > I love your question! You're right, I really don't know. I've reset > before so I'm pretty sure I got it. When it finishes the series of beeps, > it is done with the first step and when it gives the startup tune, it is > done with the second step. > > Everything but the screen seems to be functioning normally. It can still > run programs from the buttons (need a good memory for this too!). It can > still download run programs via USB. Unfortunately, my memory's not good > enough to get through the Bluetooth menus to enable connection to the > laptop. > > I'm afraid to reload firmware. I believe it will delete all downloaded > programs and the known Bluetooth connections. Sounds painful! > > I didn't think EV3 robots were available because they were back ordered > until mid-November. But worth a try. > > Thanks for the response! > > Jeff > On Oct 30, 2013 9:59 PM, "Phil Smith III" <[log in to unmask]> wrote: > >> Disclaimer: I’ve never touched an EV3. So these are general hardware >> troubleshooting suggestions.**** >> >> ** ** >> >> Dumb question, but: if the screen is already blank, how do you know that >> you pressed back-center-left long enough?**** >> >> ** ** >> >> Does the EV3 do anything? I.e., are there programs on it that can be run? >> Or perhaps you’ve convinced yourself that you’ve reset it because it no >> longer does so? Did it function **at all** once it started misbehaving?** >> ** >> >> ** ** >> >> Can you reload firmware? Again, I’ve never touched on, so I don’t know >> what that entails.**** >> >> ** ** >> >> Just brain (mind?) storming…**** >> >> ** ** >> >> Amazon is still open: assuming they’re available, you might order one >> overnighted. Worst case, you’re out $3.99 for overnight + return shipping, >> but with the tournament fast approaching, it would be a cheap investment as >> insurance… (or maybe you can buy one locally, I don’t know; I wouldn’t wait >> to find out, though, myself).**** >> >> -- **** >> >> Phil Smith III**** >> >> ** ** >> >> Coach, The Capital Girls (retired)**** >> >> Team 1900 (2002)**** >> >> Team 2497 (2003)**** >> >> Team 2355 (2004)**** >> >> Team 1945 (2005)**** >> >> ** ** >> >> *From:* First Lego League in Virginia and DC [mailto: >> [log in to unmask]] *On Behalf Of *Jeff Beima >> *Sent:* Wednesday, October 30, 2013 8:44 PM >> *To:* [log in to unmask] >> *Subject:* [VADCFLL-L] EV3 screen not functioning**** >> >> ** ** >> >> The screen on my team's EV3 is not functioning at all - completely >> blank. Tried power cycling, removing battery, and resetting (per User >> Guide: press back-center-left until screen goes blank, release back until >> "Starting", release center-left). Mindstorms customer service is closed >> but my kids are still awake! **** >> >> Anybody have any ideas?**** >> >> Jeff Beima >> Coach, Terra-Techno Tigers, FLL #9403**** >> ------------------------------ >> >> To UNSUBSCRIBE or CHANGE your settings, please visit >> https://listserv.jmu.edu/archives/vadcfll-l.html and select "Join or >> leave the list". >> VADCFLL administrative announcements are sent via >> VADCFLL-ANNOUNCEMENTS-L. Visit >> https://listserv.jmu.edu/archives/vadcfll-announcements-l.html to >> subscribe. * *** >> > ------------------------------ > To UNSUBSCRIBE or CHANGE your settings, please visit > https://listserv.jmu.edu/archives/vadcfll-l.html and select "Join or > leave the list". > VADCFLL administrative announcements are sent via VADCFLL-ANNOUNCEMENTS-L. > Visit https://listserv.jmu.edu/archives/vadcfll-announcements-l.html to > subscribe. > > -- To UNSUBSCRIBE or CHANGE your settings, please visit https://listserv.jmu.edu/archives/vadcfll-l.html and select "Join or leave the list". -- VADCFLL administrative announcements are sent via VADCFLL-ANNOUNCEMENTS-L. Visit https://listserv.jmu.edu/archives/vadcfll-ANNOUNCEMENTS-l.html to subscribe.