I received 3 number-6 bags (one of them very small) and two number 9s.
Date: Mon, 1 Sep 2014 19:21:30 -0400
From:
[log in to unmask]Subject: Re: [VADCFLL-L] Missing Bag #6
To:
[log in to unmask]I had a similar issue with model #2. When you initially call, they'll direct you to the coaches handbook and a site that tells you how to request missing pieces. You need to press the issue, making sure they know that it's an entire bag.
After a little discussion, I was forwarded to a gentleman in customer service that asked me questions about the bags that I had. He was able to identify the missing bag and sent it to me. The only negative that I have is that they used SLOW shipping. It took well over a week for the parts to arrive.
My $0.02
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