Hello, we are having issues with our hub.

It would be great if anyone can help with troubleshooting them or with lending their hub until the team is able to participate in the Championship this coming weekend.

Issue:

Hub was working fin until we added a 360 degree turn block.
After that, it stopped responding.
No new code could be downloaded from two computers.
Later, we were able to connect to one hub position.
Eventually connecting to few hub positions. But not all are available and we cannot download new code to it.

Tried Troubleshooting Steps:

Bluetooth connections reset
Software and firmware updates made - wireless and wired - getting green light and kids say it's upto date
Connected to multiple devices to see if that made a difference
Rebuilt the whole robot - disconnecting ports, etc.
Updated Spike apps

Need help with:

How to tell if hub's memory is full/overloaded?
How can we reset/empty hub's memory?
How can we tell if the hub has the latest stable or beta version?
If beta version is there - we know we can downgrade but we don't know the latest version numbers

If any one of your teams has faced this issue please give your guidance.

And, if anyone is willing to lend their hub for the team to practice and take for the competition, we would be forever grateful.

Thanks in advance!

Sincerely,

Sriya Chillarige

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