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I had this problem at one of the schools I worked with.  Their tech staff
had installed 2.0 on a system that still had 1.1 installed (both versions
were installed but neither worked correctly).  The systems were Macs - I
would recommend not using Macs if possible since the robo educator and some
of the help files depend on it - and Mr. Jobs has deemed flash to be a bad
thing.

A clean install of version 2.0 has proven very reliable but flash remains a
problem on the Mac.


On 10/21/10 8:24 PM, "Maura Bollinger" <[log in to unmask]> wrote:

> I had this message too.  It happened after I updated my NXT software to
> the 2.1 version off of the Lego education site.  I uninstalled
> everything and reinstalled the from the disc (version 2.0)--no problems now.
> 
> Maura Bollinger
> 
> On 10/21/2010 7:37 PM, Larry & Loreen Thompson wrote:
>> Has anyone experienced an error with Mindstorms that prevented them
>> from downloading their programs to their robots?  We are getting this
>> error:
>> 
>> LEGO MINDSTORMS Education NXT Software has encountered an error...
>> 
>> A required file is broken
>> 
>> Ensure that the LEGO MINDSTORMS NXT Software is correctly installed.
>> 
>> Reinstall the LEGO MINDSTORMS NXT driver on your computer.
>> 
>> Error code: 1003
>> 
>> We now have 3 computers that have given us this error.  Each of the
>> computers is being used with different programs and different robots.
>> 
>> Any advice would be greatly appreciated.
>> Loreen
>> 
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