Lego Education has actually replaced two of our dead screen bricks. There was a back log this summer from Denmark, so it did require a follow up phone call, but the folks couldn't have been nicer!
I worked with Danny in Pittsboro, KS. Contact info is on Lego Education website.
From: Meredith A. Haines <[log in to unmask]>
To: [log in to unmask]
Sent: Thu, October 21, 2010 11:07:40 AM
Subject: Re: [VADCFLL-L] dead nxt screen
Lego replaced our NXT brick that had the screen failure (rather than
actually repairing it:)
We'd already had a 'clicking' brick and knew it wasn't that -actually set up
the screen to display to computer so figured it out that way.
It was this summer and was indeed several (4 maybe) weeks even then.
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