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It is a PC computer.

I will check the patch as well this evening.

Katherine


On 10/13/2012 7:04 AM, Swayne, Dominic - swaynedd wrote:
> Katherine,
>
> You don't mention if you're using a Mac or PC based computer.  There 
> is a known problem with Mac that I can help you with.  The same 
> process may work with the PC, but I haven't tested it.
>
> Can you post details about your device?
>
> Sent from my iPad
>
> On Oct 12, 2012, at 11:18 PM, "Katherine Green" 
> <[log in to unmask] <mailto:[log in to unmask]>> wrote:
>
>> all
>> My NXT 2.1 software all of a sudden won't open on the computer.  It 
>> tells me "a required file is broken" and gives me an error code 1003. 
>> I have uninstalled and then re-installed the software and it still 
>> won't open up.  Any thoughts?
>> Thanks
>> Katherine Green
>> Rookie Coach - Phoenix
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