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It is a PC computer.

I will check the patch as well this evening.

Katherine


On 10/13/2012 7:04 AM, Swayne, Dominic - swaynedd wrote:
[log in to unmask]" type="cite">
Katherine,

You don't mention if you're using a Mac or PC based computer.  There is a known problem with Mac that I can help you with.  The same process may work with the PC, but I haven't tested it.

Can you post details about your device? 

Sent from my iPad

On Oct 12, 2012, at 11:18 PM, "Katherine Green" <[log in to unmask]> wrote:

all
 
My NXT 2.1 software all of a sudden won't open on the computer.  It tells me "a required file is broken" and gives me an error code 1003.  I have uninstalled and then re-installed the software and it still won't open up.  Any thoughts?
 
Thanks
Katherine Green
Rookie Coach - Phoenix

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