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Call Lego Education. Their support is outstanding; if they can't help you
revive the ev3, they will send out a replacement.

On Saturday, October 4, 2014, Mrudula Atturu <[log in to unmask]>
wrote:

> Hi,
>
> Can anyone advice how to revive EV3 brick. This morning it just won't go
> past the red light. We removed batteries changed into new also tried using
> the trick of holding the three buttons on the brick down yet it still does
> wake up.
> This is a big disaster for our team as they really put their heart and
> soul programming. Not sure how can a brand new brick decides to stop
> working. Kids were extremely careful with it all along.
>
> Can any fellow EV3 user or experts please help us out with some advice.
>
> Thanks,
> Mrudula
>
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