During today's after school spring robotics program that I am offering to my students, one of the teams was complaining that their program wasn't working for their robot.  What I soon realized that both of their robot's motors were stuck. When I tried to move the motors directly from the EV3 brick, the would both turn a few degrees, but stop (clockwise and counter clockwise).
Even when I turned off the robot and unplugged the wires, I still was unable to turn either motors by hand.  
I could not find any help online, so I am hoping one of you has some advice for me before our next after school program in two weeks.
Tom Marino
Sacred Heart Academy Robotics

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