I am not an expert by any means, but we had similar experience when one of the teammates accidentally clicked on update firmware and then unplugged the brick from the computer. The update then went into a similar loop. I had to take out the battery and restart EV3 and restart firmware update while keeping the laptop plugged to the brick.Sent from my iPhoneHelloThe EV3 brick turns on and shows ‘updating’ but doesn’t change from this screen. (See picture)We’ve tried troubleshooting by holding the back, middle and left button to reset to no avail.Any other suggestions to troubleshoot this issue are appreciated.The screenshot shows what we’ve already tried.Thanks in advanceBright MindsTeam#25137--Yasmeen Neal
Director, Fly Minds
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