Hello The EV3 brick turns on and shows ‘updating’ but doesn’t change from this screen. (See picture) We’ve tried troubleshooting by holding the back, middle and left button to reset to no avail. Any other suggestions to troubleshoot this issue are appreciated. The screenshot shows what we’ve already tried. Thanks in advance Bright Minds Team#25137 -- Yasmeen Neal Director, Fly Minds www.facebook.com/flyminds2016 -- To UNSUBSCRIBE or CHANGE your settings, please visit https://listserv.jmu.edu/archives/vadcfll-l.html and select "Join or leave the list". -- VADCFLL administrative announcements are sent via VADCFLL-ANNOUNCEMENTS-L. Visit https://listserv.jmu.edu/archives/vadcfll-ANNOUNCEMENTS-l.html to subscribe.