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November 2009

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From:
Sherene Silverberg <[log in to unmask]>
Reply To:
Sherene Silverberg <[log in to unmask]>
Date:
Tue, 3 Nov 2009 15:39:19 -0500
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Thanks to everyone who gave me advice on how to fix the brick. I tried  
everything that was suggested and when nothing worked, I called Lego  
Education's support center.

The tech talked me through a host of different possible fixes. None  
worked.   Now he's sending me a new brick.

For now, we're going to change out the brick and then rewrite the  
program onto a PC laptop that we're borrowing from another team mate.   
That way, if it is a Mac issue, we'll at least negate that problem.


The rogue events have been reduced to about 1 in 7.   Still  
unacceptable, but better than with the Mac.

We'll soldier on, but I am thoroughly disgruntled and this will be our  
first and our final year with FLL unless someone from Lego can assure  
me that they have take care of all their bugs.   It's totally  
unacceptable that a company can charge the exorbitant amount they do  
for the NXT kits and then still have these bugs.

I fully understand that FLL is about solving problems, however, the  
problems should be with robot design and programing, NOT faulty  
equipment.

These children have put hours upon hours into this project and I can't  
say that they've learned as much as I'd have liked.  They've learned  
that the robot ignores the bricks they put in the program whenever it  
feels like it. They've learned that the brick breaks when you reset  
it. They've learned that NXT probably doesn't work well with Macs. We  
are a Mac family and own two NXT kits.   Kits that I bought this year  
for the children.  I feel ripped off.  There is a very bad taste in my  
mouth.

So, all in all, this is not a good introduction to FLL.



Sherene

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