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Date: | Mon, 28 Sep 2009 12:58:10 -0400 |
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Unfortunately, you have run into what we ran into. This is a known issue with older NXT bricks. I work with two programs that have a total of four robots. This year when we unpacked them, two of them had a screen problem.
If you bought them through LEGO Education, call LEGO Education Technical Support at 866-349-5346 and they may offer to replace it for free (although you have to mail in the old one and the turnaround can be 1-2 weeks).
If you have a retail version NXT, call LEGO Mindstorms Technical Support at 877-680-2800.
Sorry for the bad news.
Stuart
----- Original Message -----
From: Shirley Weakley
To: [log in to unmask]
Sent: Monday, September 28, 2009 12:18 PM
Subject: [VADCFLL-L] NXT Screen issues
Hello VA/DC FLL friends,
I have several NXT bricks that are only 2 years old that are the screens aren't working - anyone else having this issue? Is there anything we can do about this issue besided replacing the brick?
HELP!!
Shirley Weakley
Teams #3271 & 3273
Shirley Weakley
Page County Public Schools
Gifted Resource Teacher
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