I contacted lego customer service directly.  They sent a new kit.

On Sep 19, 2016 6:00 PM, "Lorah Vizdos" <[log in to unmask]> wrote:

Our team is having a rough start to the season :)  We opened up our field
kit and put together the models, but our field "mat" is damaged.  It was
crushed on one end and there are deep creases throughout the field.  I have
sent an email to FLL about it, but I haven't heard back.  I tried ironing
out the creases with a warm iron and a towel.  It helped a little bit, but
we need a new mat.  I really don't want to have to buy an entire new field
kit.

Do any of you have an email address of someone I could contact directly?
Or alternatively, other ideas?

Thanks a million!

-- 
Lorah D, Vizdos.
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