Thu, 1 Sep 2016 22:05:58 +0000
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Ruchir/Skip,
I asked FIRST to help figure out the issue. Here's the response:
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This is a technical glitch that occurs when people have multiple accounts in our system - same social security number, but different names, email addresses, etc. For Skip - it looks like he has 2 accounts with different names and email addresses, but I'm not entirely sure because I don't know what his legal name is. For Ruchir - it looks like he has 2 accounts with the same name, but 2 different email addresses. It's best to have them email the address listed: [log in to unmask]<mailto:[log in to unmask]> and they will merge their accounts, which should resolve the problem.
That sounds reasonable to me - can you check and confirm the issue (multiple accounts) and confirm if that's the case from your perspective?
Thanks,
Nick
From: Swayne, Nick - swaynedd
Sent: Thursday, September 1, 2016 9:39 AM
To: Ruchir Ghosh <[log in to unmask]>; [log in to unmask]
Subject: Re: [VADCFLL-L] Getting Error while registering my Child in STIMS
Ruchir,
That's the national registration system in New Hampshire. They have a really good support group - I would recommend contacting them at the e-mail address provided.
Everything locally in the region is done through "@vadcfll.org"
Nick
From: "[log in to unmask]<mailto:[log in to unmask]>" <[log in to unmask]<mailto:[log in to unmask]>> on behalf of Ruchir Ghosh <[log in to unmask]<mailto:[log in to unmask]>>
Reply-To: Ruchir Ghosh <[log in to unmask]<mailto:[log in to unmask]>>
Date: Thursday, September 1, 2016 at 9:36 AM
To: vadcfll <[log in to unmask]<mailto:[log in to unmask]>>
Subject: [VADCFLL-L] Getting Error while registering my Child in STIMS
Hi
I cannot register my child for FLL 2016 in STIMS (Student Team Information Member System). I am getting the following error:
An unexpected error has occurred and has been logged. If the issue persists please contact support for assistance at [log in to unmask]<mailto:[log in to unmask]>.
This has been going on since yesterday. Does anyone having similar issues? Please advise of a workaround if there is one available.
Best
Ruchir
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